Try Our Mattress on our 100 Days Trial
100 Night Trial & OTTY Mattress Risk Free Guarantee
The OTTY 100 night trial offers you the convenience of purchasing a mattress online and having it delivered directly to your room of choice, in a matter of days. We are so confident you will love our product, we now offer the 100 day trial on our mattress, UK wide and guarantee a full no quibble refund if you are not 100% satisfied.
free delivery & returns
Your OTTY will be delivered directly to your bedroom and with the convenience of a timed delivery on a day you selected. Similarly, returns are arranged in advance and the couriers will advise when they are coming to collect.
100 NIGHT RISK FREE TRIAL
Once you have received your new OTTY Mattress, you have up to 100 nights to trial it, before having to make the final choice of whether to return it. Most of our customers love it within the first few weeks and won't let us have them back!
QUICK & EASY RETURNS PROCESS
Placing your order and arranging returns is easily done online, within a few clicks of the mouse. Contact our customer service guys via our online chat and they will help you with any queries.
Our 100 night trial allows you to return the mattress back to us free of charge, within 100 days of the delivery date. There is no cost to return and your refund will be done in a matter of days. However, here are some recommendations before you decide to return.
ALLOW THE MATTRESS TO WEAR IN
A good mattress is like a good pair of shoes. If you're not using one, you are using the the other! They both also take some time to wear in, before becoming the most comfortable things you use. Before asking to return under the 100 day trial, we recommend allowing 3-4 weeks for the OTTY mattress to wear in, as the materials will initially soften and mould around your body.
OTTY IS UNLIKE YOUR OLD MATTRESS
Most of us keep our mattresses for around 8 years before replacing. That's 8 years of sleeping on the same type and feel of product. While most of our customers love OTTY from the first night, some will take longer to get used to it, as their previous mattress was completely different. Please allow a minimum of 4 weeks before making to adjust to your new OTTY and you won't be disappointed!
TRY REMOVING PROTECTORS AND/OR TOPPERS
Some people like to use their old mattress protectors or memory foam toppers on their brand new mattresses. While those products may have served a purpose previously, we recommend that you sleep directly on the OTTY mattress, or use a thin fitted bed sheet rather than mattress protectors or toppers - which might affect the performance of the mattress.